Ratings & Feedback
Ask clients to rate their order and give feedback:
Set when clients should be sent a rating email (i.e 3 hours after their event time)
Customize what to ask using three "star rating" questions and one open-ended question
Show different messages after clients leave a positive review vs a negative review
Positive Ratings
After a client leaves a positive review, you can show them a custom message asking them to leave you review on Yelp, Google, etc.
Negative Ratings
If a client leaves a negative review, you can show a custom message that apologizes, offers a discount for next time or tries to make things right.
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