Ratings & Feedback

Ask clients to rate their order and give feedback:

  • Set when clients should be sent a rating email (i.e 3 hours after their event time)

  • Customize what to ask using three "star rating" questions and one open-ended question

  • Show different messages after clients leave a positive review vs a negative review

Positive Ratings

After a client leaves a positive review, you can show them a custom message asking them to leave you review on Yelp, Google, etc.

Negative Ratings

If a client leaves a negative review, you can show a custom message that apologizes, offers a discount for next time or tries to make things right.

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